--- title: What Is the Contact Display Name? description: The display name is a unique identifier that will connect your contact information in JobNimbus to your customer information in QuickBooks. --- [Skip to content](https://support.jobnimbus.com/contact-display-name#main-content) English Show submenu for translations [Contact Us](https://support.jobnimbus.com/kb-tickets/new?hsLang=en) ![JN\_Logo\_Long-White@1x.png\]](https://support.jobnimbus.com/hs-fs/hubfs/JN_Logo_Long-White@1x.png?height=40&name=JN_Logo_Long-White@1x.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact Us](https://support.jobnimbus.com/kb-tickets/new) - [Go to the JobNimbus Toolbox](https://www.jobnimbus.com/support/) [Go to the JobNimbus Toolbox](https://www.jobnimbus.com/support/) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.jobnimbus.com/?hsLang=en) 2. [QuickBooks](https://support.jobnimbus.com/quickbooks?hsLang=en) 3. [General QuickBooks Info](https://support.jobnimbus.com/quickbooks?hsLang=en#general-quickbooks-info) # What Is the Contact Display Name? ## The display name is a unique identifier that will connect your contact information in JobNimbus to your customer information in QuickBooks. #### **Overview** When creating a Contact, the Display Name will auto-populate using the information you put in the first name and last name fields.  The Display Name must be unique for each Contact; JobNimbus will not allow you to use a display name identical to another. This field is used to connect Contacts in JobNimbus to Customers in QuickBooks when you establish the sync. When setting up the sync for the first time, the Display Names **must be identical between JobNimbus and QuickBooks** for them to link. Any variation will create a duplicate record (this does not apply to upper & lower case letters). **Display Name in JobNimbus** Via the Job Record: ![Screenshot 2025-11-25 at 2.06.02 PM](https://support.jobnimbus.com/hs-fs/hubfs/Screenshot%202025-11-25%20at%202.06.02%20PM.png?width=450&height=37&name=Screenshot%202025-11-25%20at%202.06.02%20PM.png) When Creating a New Job:  ![Screenshot 2025-11-25 at 2.07.29 PM](https://support.jobnimbus.com/hs-fs/hubfs/Screenshot%202025-11-25%20at%202.07.29%20PM.png?width=450&height=167&name=Screenshot%202025-11-25%20at%202.07.29%20PM.png) Via the Job Board view: ![Screenshot 2025-11-25 at 2.09.26 PM](https://support.jobnimbus.com/hs-fs/hubfs/Screenshot%202025-11-25%20at%202.09.26%20PM.png?width=280&height=147&name=Screenshot%202025-11-25%20at%202.09.26%20PM.png) **The display name in QuickBooks will be what you see in the customer center:** ![QuickBooks - Display Name - QB Sales](https://support.jobnimbus.com/hs-fs/hubfs/Support%20-%20Knowledge%20Base/Knowledge%20Base%20Import/QuickBooks/General/Display%20Names/QuickBooks%20-%20Display%20Name%20-%20QB%20Sales.png?width=670&name=QuickBooks%20-%20Display%20Name%20-%20QB%20Sales.png) ![QuickBooks - Display Name - QB Create Contact](https://support.jobnimbus.com/hs-fs/hubfs/Support%20-%20Knowledge%20Base/Knowledge%20Base%20Import/QuickBooks/General/Display%20Names/QuickBooks%20-%20Display%20Name%20-%20QB%20Create%20Contact.png?width=670&name=QuickBooks%20-%20Display%20Name%20-%20QB%20Create%20Contact.png)   Via the Display Name Field in Quickbooks Desktop (labeled as "customer name"): ![](https://support.jobnimbus.com/hubfs/Knowledge%20Base%20Import/support.jobnimbus.comhcarticle_attachments360004949072mceclip4.png)![](https://support.jobnimbus.com/hc/article_attachments/360004949052/mceclip3.png)![](https://support.jobnimbus.com/hubfs/Knowledge%20Base%20Import/support.jobnimbus.comhcarticle_attachments360004949052mceclip3.png) #### Q & A - What if my Contact names in JobNimbus are "First Name, Last Name", but in QuickBooks, they are "Last Name, First Name"? - Duplicates would be created during the sync process. There is a way to change ALL of the **Contact Display names** in JobNimbus to Last Name; First Name. - - This setting controls the format of the Display Name for your Contacts. If you choose "LastName, FirstName" then the card would display as "Doe, Jane" for a record named Jane Doe. Check out [this article](https://support.jobnimbus.com/can-i-change-how-my-contact-names-are-displayed?hsLang=en) to learn how to configure this setting. ![](https://support.jobnimbus.com/hubfs/Knowledge%20Base%20Import/support.jobnimbus.comhcarticle_attachments360004970071mceclip1.png) ![](https://support.jobnimbus.com/hubfs/Knowledge%20Base%20Import/support.jobnimbus.comhcarticle_attachments360004949872mceclip0.png) Make sure that the correct selection is listed. What is listed in the dropdown will apply to Contacts that you create. ![Screenshot 2025-11-25 at 2.12.18 PM](https://support.jobnimbus.com/hs-fs/hubfs/Screenshot%202025-11-25%20at%202.12.18%20PM.png?width=449&height=217&name=Screenshot%202025-11-25%20at%202.12.18%20PM.png)   This setting will only change the names for Contacts, not Jobs - [Learning and Training Resources](https://support.jobnimbus.com/learning-and-training-resources?hsLang=en) - [Jobs, Contacts, and Boards](https://support.jobnimbus.com/jobs-contacts-and-boards?hsLang=en#main-content) - [Jobs and Contacts](https://support.jobnimbus.com/jobs-contacts-and-boards?hsLang=en#jobs-and-contacts) - [Boards](https://support.jobnimbus.com/jobs-contacts-and-boards?hsLang=en#boards) - [Documents & Photos](https://support.jobnimbus.com/jobs-contacts-and-boards?hsLang=en#documents-photos) - [Subcontractors as Contacts](https://support.jobnimbus.com/jobs-contacts-and-boards?hsLang=en#subcontractors-as-contacts) - [Communications](https://support.jobnimbus.com/jobs-contacts-and-boards?hsLang=en#communications) - [Calendar and Tasks](https://support.jobnimbus.com/calendar-and-tasks?hsLang=en#main-content) - [Syncing Your Calendar](https://support.jobnimbus.com/calendar-and-tasks?hsLang=en#syncing-your-calendar) - [Your Calendar](https://support.jobnimbus.com/calendar-and-tasks?hsLang=en#your-calendar) - [Tasks](https://support.jobnimbus.com/calendar-and-tasks?hsLang=en#tasks) - [Record Scheduling](https://support.jobnimbus.com/calendar-and-tasks?hsLang=en#record-scheduling) - [Financials](https://support.jobnimbus.com/financials?hsLang=en#main-content) - [Estimates](https://support.jobnimbus.com/financials?hsLang=en#estimates) - [Invoices](https://support.jobnimbus.com/financials?hsLang=en#invoices) - [Work Orders](https://support.jobnimbus.com/financials?hsLang=en#work-orders) - [Material Orders](https://support.jobnimbus.com/financials?hsLang=en#material-orders) - [Margin and Markup](https://support.jobnimbus.com/financials?hsLang=en#margin-and-markup) - [Products and Services](https://support.jobnimbus.com/financials?hsLang=en#products-and-services) - [Taxes](https://support.jobnimbus.com/financials?hsLang=en#taxes) - [Measurements](https://support.jobnimbus.com/financials?hsLang=en#measurements) - [Profit Tracker](https://support.jobnimbus.com/financials?hsLang=en#profit-tracker) - [Payments](https://support.jobnimbus.com/financials?hsLang=en#payments) - [Credit Memos](https://support.jobnimbus.com/financials?hsLang=en#credit-memos) - [Financing](https://support.jobnimbus.com/financials?hsLang=en#financing) - [Reports](https://support.jobnimbus.com/reports?hsLang=en#main-content) - [Insights](https://support.jobnimbus.com/reports?hsLang=en#insights) - [Classic Reports](https://support.jobnimbus.com/reports?hsLang=en#classic-reports) - [Built-in Reports](https://support.jobnimbus.com/reports?hsLang=en#built-in-reports) - [Analytics](https://support.jobnimbus.com/reports?hsLang=en#analytics) - [Settings](https://support.jobnimbus.com/settings?hsLang=en#main-content) - [General Settings](https://support.jobnimbus.com/settings?hsLang=en#general-settings) - [Company Info](https://support.jobnimbus.com/settings?hsLang=en#company-info) - [Team](https://support.jobnimbus.com/settings?hsLang=en#team) - [Groups](https://support.jobnimbus.com/settings?hsLang=en#groups) - [Estimate Settings](https://support.jobnimbus.com/settings?hsLang=en#estimate-settings) - [Workflows](https://support.jobnimbus.com/settings?hsLang=en#workflows) - [Templates](https://support.jobnimbus.com/settings?hsLang=en#templates) - [Forms](https://support.jobnimbus.com/settings?hsLang=en#forms) - [Subscription](https://support.jobnimbus.com/settings?hsLang=en#subscription) - [Mobile Settings](https://support.jobnimbus.com/settings?hsLang=en#mobile-settings) - [Automations](https://support.jobnimbus.com/automations?hsLang=en#main-content) - [Event-Based Automations](https://support.jobnimbus.com/automations?hsLang=en#event-based-automations) - [Time-Based Automations](https://support.jobnimbus.com/automations?hsLang=en#time-based-automations) - [Automation Recipes](https://support.jobnimbus.com/automations?hsLang=en#automation-recipes) - [Engage](https://support.jobnimbus.com/engage?hsLang=en#main-content) - [Set-Up](https://support.jobnimbus.com/engage?hsLang=en#set-up) - [Usage](https://support.jobnimbus.com/engage?hsLang=en#usage) - [AssistAI](https://support.jobnimbus.com/assistai?hsLang=en) - [JobNimbus Marketing](https://support.jobnimbus.com/jobnimbus-marketing?hsLang=en) - [JobNimbus Payments](https://support.jobnimbus.com/jobnimbus-payments?hsLang=en#main-content) - [Account Set-Up](https://support.jobnimbus.com/jobnimbus-payments?hsLang=en#account-set-up) - [Usage](https://support.jobnimbus.com/jobnimbus-payments?hsLang=en#usage) - [Fees and Transactions](https://support.jobnimbus.com/jobnimbus-payments?hsLang=en#fees-and-transactions) - [Tracking and Reporting](https://support.jobnimbus.com/jobnimbus-payments?hsLang=en#tracking-and-reporting) - [QuickBooks](https://support.jobnimbus.com/quickbooks?hsLang=en#main-content) - [General QuickBooks Info](https://support.jobnimbus.com/quickbooks?hsLang=en#general-quickbooks-info) - [QuickBooks Online](https://support.jobnimbus.com/quickbooks?hsLang=en#quickbooks-online) - [Accounting Sync](https://support.jobnimbus.com/quickbooks?hsLang=en#accounting-sync) - [QuickBooks Desktop](https://support.jobnimbus.com/quickbooks?hsLang=en#quickbooks-desktop) - [Suppliers](https://support.jobnimbus.com/suppliers?hsLang=en#main-content) - [ABC Supply](https://support.jobnimbus.com/suppliers?hsLang=en#abc-supply) - [QXO](https://support.jobnimbus.com/suppliers?hsLang=en#qxo) - [SRS Distribution](https://support.jobnimbus.com/suppliers?hsLang=en#srs-distribution) - [Third-Party Suppliers](https://support.jobnimbus.com/suppliers?hsLang=en#third-party-suppliers) - [Integrations](https://support.jobnimbus.com/integrations?hsLang=en#main-content) - [API](https://support.jobnimbus.com/integrations?hsLang=en#api) - [Angi](https://support.jobnimbus.com/integrations?hsLang=en#angi) - [ArcSite](https://support.jobnimbus.com/integrations?hsLang=en#arcsite) - [BirdEye](https://support.jobnimbus.com/integrations?hsLang=en#birdeye) - [CompanyCam](https://support.jobnimbus.com/integrations?hsLang=en#companycam) - [EagleView](https://support.jobnimbus.com/integrations?hsLang=en#eagleview) - [Get The Referral](https://support.jobnimbus.com/integrations?hsLang=en#get-the-referral) - [Global Payments](https://support.jobnimbus.com/integrations?hsLang=en#global-payments) - [HailTrace](https://support.jobnimbus.com/integrations?hsLang=en#hailtrace) - [Hover](https://support.jobnimbus.com/integrations?hsLang=en#hover) - [Leap](https://support.jobnimbus.com/integrations?hsLang=en#leap) - [mySalesman](https://support.jobnimbus.com/integrations?hsLang=en#mysalesman) - [naturalForms](https://support.jobnimbus.com/integrations?hsLang=en#naturalforms) - [Podium](https://support.jobnimbus.com/integrations?hsLang=en#podium) - [RoofScope](https://support.jobnimbus.com/integrations?hsLang=en#roofscope) - [SalesRabbit](https://support.jobnimbus.com/integrations?hsLang=en#salesrabbit) - [Simplii](https://support.jobnimbus.com/integrations?hsLang=en#simplii) - [Solo](https://support.jobnimbus.com/integrations?hsLang=en#solo) - [Spotio](https://support.jobnimbus.com/integrations?hsLang=en#spotio) - [SumoQuote](https://support.jobnimbus.com/integrations?hsLang=en#sumoquote) - [Sunlight Financial](https://support.jobnimbus.com/integrations?hsLang=en#sunlight-financial) - [Toolsey](https://support.jobnimbus.com/integrations?hsLang=en#toolsey) - [Wisetack](https://support.jobnimbus.com/integrations?hsLang=en#wisetack) - [Xactimate](https://support.jobnimbus.com/integrations?hsLang=en#xactimate) - [Zapier](https://support.jobnimbus.com/integrations?hsLang=en#zapier) - [Additional Resources](https://support.jobnimbus.com/additional-resources?hsLang=en#main-content) - [General](https://support.jobnimbus.com/additional-resources?hsLang=en#general) - [Sales and Financial Information](https://support.jobnimbus.com/additional-resources?hsLang=en#sales-and-financial-information) - [Backing up data](https://support.jobnimbus.com/additional-resources?hsLang=en#backing-up-data) - [App Status](https://support.jobnimbus.com/app-status?hsLang=en) - [Suggestions](https://support.jobnimbus.com/suggestions?hsLang=en) - [JobNimbus Legacy](https://support.jobnimbus.com/jobnimbus-legacy?hsLang=en#main-content) - [Legacy Estimates](https://support.jobnimbus.com/jobnimbus-legacy?hsLang=en#legacy-estimates) - [Legacy Invoices](https://support.jobnimbus.com/jobnimbus-legacy?hsLang=en#legacy-invoices) - [Legacy Material Orders](https://support.jobnimbus.com/jobnimbus-legacy?hsLang=en#legacy-material-orders) - [Legacy Budgets](https://support.jobnimbus.com/jobnimbus-legacy?hsLang=en#legacy-budgets) - [Legacy Mobile](https://support.jobnimbus.com/jobnimbus-legacy?hsLang=en#legacy-mobile) - [Legacy Integrations](https://support.jobnimbus.com/jobnimbus-legacy?hsLang=en#legacy-integrations) - [Legacy Jobs and Contacts](https://support.jobnimbus.com/jobnimbus-legacy?hsLang=en#legacy-jobs-and-contacts) - [Legacy Subscriptions](https://support.jobnimbus.com/jobnimbus-legacy?hsLang=en#legacy-subscriptions) - [Analytics](https://support.jobnimbus.com/analytics?hsLang=en) [![JN\_Logo\_Long-White@1x](https://support.jobnimbus.com/hs-fs/hubfs/JN_Logo_Long-White@1x.png?width=241&height=31&name=JN_Logo_Long-White@1x.png "JN_Logo_Long-White@1x")](http://www.jobnimbus.com) JobNimbus Help Center Copyright © 2025, JobNimbus