Global Payments

How Can I Handle the Global Payments Credit Card Fees?

Convenience fees are charged each time a credit/debit card transaction is completed through Global Payments, but you can choose how those are handled in your account.

This article details fee handling for Global Payments users only. If you are looking for information on handling fees for  JobNimbus Paymentsclick here.

For information on Global Payments ACH fees, click here.

A credit/debit card handling fee, also known as a surcharge, is the fee that is paid every time a credit or debit card is used to complete a transaction.

The credit/debit card surcharge with Global Payments is 2.9% + $0.29 per transaction. This means if a transaction is for $1,000, the fee will be calculated at $29.29.

The way you handle the surcharge is determined in your Global Payments settings in your JobNimbus account.

  • Click on your profile icon in the top right corner.
  • Select Settings from the dropdown menu.
  • Select the Payments tab on the left and then select the Configure payment settings button under the Global Payments tab to see your fee handling options.



Here, you will find the options as detailed below.

Don't pass fee, Don't build fee into margin

This method will not pass the fee onto your customers; instead, you will pay the fee. The fees will not show on the invoice or be budgeted into your project.


Pass fees to customer

This method will show the surcharge to your customer at checkout only and your customer will be given notice on the invoice totals section that a fee may be calculated at checkout. 

When your customer selects to pay by card, the fee will be calculated and displayed when your customer is asked to enter their card credentials. 

When choosing "Pass fees to customer", please refer to your local and state laws to learn about any potential restrictions involved in passing credit card fees to your customers.

Note:

  • Surcharges can only be applied to credit cards.
  • Debit card fees cannot be directly passed to the customer. 
  • Surcharges over 3% on Visa cards cannot be passed directly to the customer.

Note: If an invoice is created prior to adjusting these settings, it will not reflect the new configurations. It is recommended that you void or delete the old Invoice and create a brand new one in order for any changes to take effect.