Global Payments

How Can I Handle the Global Payments Credit Card Fees?

Convenience fees are charged each time a credit/debit card transaction is completed through Global Payments, but you can choose how those are handled in your account.

A Credit/Debit Card handling fee, also known as a "convenience fee", is the fee that is paid every time a credit/debit card is used to complete a transaction.

The CC processing fee with Global Payments is 2.9% + $0.29 per transaction. This means if a transaction is for $1,000, the fee will be calculated at $29.29.

The way you handle the Credit Card convenience fee is determined in your Global Payments settings in your JobNimbus account.

  • Click on your profile icon in the top right corner
  • Select Settings from the drop-down menu
  • Select the Payments tab on the left

Settings JobNimbus 2024-01-05 at 2.31.29 PM

The different ways you can handle the fees are as follows:

  • Don't pass fee, don't add to margin
    • This method will not pass the fee onto your customers; instead, you will pay the fee. The fees will not show on the invoice or be budgeted into your project.

  • Pass fees to customer
    • This method will show the convenience fee to your customer at checkout only.

      Add Invoice JobNimbus 2023-12-07 at 12.04.17 PM
      Your customer will be given notice on the invoice totals section, that a fee may be calculated at checkout. 

      Invoice 1022 JobNimbus 2023-12-07 at 12.04.58 PM
      When your customer selects to pay by card, the fee will be calculated and displayed when your customer is asked to enter their card credentials. 

      Scoobs Pools and Spas 2023-12-07 at 12.05.44 PM (1)
    • When choosing "Pass Fees to Customers", please refer to your local and state laws to learn about any potential restrictions involved in passing credit/debit card fees to your customers.

Note: if an invoice is created prior to adjusting these settings, it will not reflect the new configurations. It is recommended that you void or delete the old Invoice and create a brand new one in order for any changes to take effect.