1. Help Center
  2. JobNimbus Payments

How Can I Handle the JobNimbus Payments Credit Card Fees?

Processing fees are charged each time a credit/debit card transaction is completed through JobNimbus Payments, but you can choose how those are handled in your account.

A Credit/Debit Card handling fee, also known as a "processing fee", is the fee that is paid every time a credit card is used to complete a transaction.

The Credit/Debit Card processing fee with JobNimbus Payments is 3.2% + $0.29 per transaction. This means if a transaction is for $1,000, the fee will be calculated at $32.29.

The way you handle the Credit/Debit Card fee is determined in your Payments settings within JobNimbus.

  • Click on your profile icon in the top right corner
  • Select Settings from the drop-down menu
  • Select the Payments tab on the left

Screen Shot 2023-03-31 at 3.10.07 PM

The three different ways you can handle the fees are as follows:

  • Don't pass fee, don't add to margin
    • This method will not pass the fee onto your customers; instead, you will pay the fee. The fees will not show on the invoice or be budgeted into your project.
  • Calculate into margin
    • This method will show the convenience fee amount when creating your invoice, calculating it into your margin. 

      The fee will be divided proportionally among all line items so your customers will not see the convenience fee.
      Screenshot 2023-03-16 at 2.45.54 PM
  • Pass fees to the customer
    • This method will show the convenience fee amount when creating your invoice.

      Screen Shot 2023-03-31 at 3.28.02 PM
      The fee will also show on the invoice for your customers under the Credit Card Payments section.

      Screen Shot 2023-03-31 at 3.31.09 PM
    • Note: with "Pass fees to customer", there will be a small difference in the actual credit card fees you'll pay versus what was passed to the customer. This is because the total amount charged to the customer will have a 3.2% fee. 
      • Let's do some math: 
        Invoice total = $4,848.34
        Convenience fee amount = $155.44
        Amount your customer pays with the fee =  $5,003.78
        Math to find the actual processing fee = $5,003.78x.0.032+.29 
        Actual processing fee = $160.41
        Amount of the convenience fee you will cover = $4.97
    • When choosing "Pass fees to customer", please refer to your local and state laws to learn about any potential restrictions involved in passing processing/convenience fees to your customers.

Note: if an invoice is created prior to adjusting these settings, it will not reflect the new configurations. It is recommended that you void or delete the old Invoice and create a brand new one in order for any changes to take effect