---
title: How Do I Add or Disable a User in the JobNimbus Payments Portal?
description: Invite another trusted member of your team to your JobNimbus Payments Portal or remove a team member you no longer wish to have access to the Payments Portal.
---

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# How Do I Add or Disable a User in the JobNimbus Payments Portal?

## Invite another trusted member of your team to your JobNimbus Payments Portal or remove a team member you no longer wish to have access to the Payments Portal.

#### **On This Page**

- [Adding a User](https://support.jobnimbus.com/how-do-i-add-or-disable-a-user-in-the-jobnimbus-payments-portal#add)
- [Disable a User](https://support.jobnimbus.com/how-do-i-add-or-disable-a-user-in-the-jobnimbus-payments-portal#Remove)

---

### **Adding a User**

**Important:** JobNimbus recommends **giving only 1-2 users** access to your Payments Portal as they will have permission to **refund customers and change bank accounts.**

Future updates may include the ability to limit user access within the portal.

To add a user *if your account is confirmed*, click on the **Users tab** on the left-hand side of the page.

![](https://support.jobnimbus.com/hs-fs/hubfs/image-png-Mar-27-2025-08-29-23-9973-PM.png?width=251&height=90&name=image-png-Mar-27-2025-08-29-23-9973-PM.png)

Then, select **Add User. **

**![](https://support.jobnimbus.com/hs-fs/hubfs/image-png-Mar-11-2025-07-34-01-9693-PM.png?width=670&height=92&name=image-png-Mar-11-2025-07-34-01-9693-PM.png)**

Fill out the Create New User Form and select **Add User. **

![](https://support.jobnimbus.com/hs-fs/hubfs/image-png-Mar-11-2025-07-46-39-1393-PM.png?width=670&height=254&name=image-png-Mar-11-2025-07-46-39-1393-PM.png)

*If your account is not confirmed* and you would like toadd a user to your JobNimbus Payments Portal, please **email [payments@jobnimbus.com](mailto:payments@jobnimbus.com)** with the following information:

- **First Name and Last Name**
- **Desired Username**
- **Phone Number**
- **Email Address**

Once you have created the new user, **email [payments@jobnimbus.com](mailto:payments@jobnimbus.com)** to confirm that the user's account status is valid.

**Users will need to verify their email address *and* sign up for multi-factor authentication (MFA) through texting in order to access the portal. **

---

### Disable a User

**Note: You must be an** **admin on your JobNimbus Payments account** **in order to disable a user.**

To remove a user from JobNimbus Payments, click on the **User tab** on the left-hand side of the page.![](https://support.jobnimbus.com/hs-fs/hubfs/image-png-Mar-27-2025-08-29-17-4015-PM.png?width=251&height=90&name=image-png-Mar-27-2025-08-29-17-4015-PM.png)

**Select the desired user** from your list and select the **Edit button** in the top left corner.

![](https://support.jobnimbus.com/hs-fs/hubfs/image-png-Mar-27-2025-08-36-14-2745-PM.png?width=670&height=316&name=image-png-Mar-27-2025-08-36-14-2745-PM.png)

From here, select the dropdown next to **Portal Access** and change the option to **No. **Then, select the dropdown next to **Status** and change the option to **Inactive.**

**![](https://support.jobnimbus.com/hs-fs/hubfs/image-png-Mar-27-2025-08-49-21-4622-PM.png?width=670&height=317&name=image-png-Mar-27-2025-08-49-21-4622-PM.png)**

Save your changes by clicking the **check mark** at the top of the window.

![](https://support.jobnimbus.com/hs-fs/hubfs/image-png-Mar-27-2025-08-51-15-1896-PM.png?width=670&height=146&name=image-png-Mar-27-2025-08-51-15-1896-PM.png)

Once you have saved your changes, the user will still be listed on your account. However, their status will be **Inactive** and they will *no longer have access* to the JobNimbus Payments account.

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