---
title: How Do I Cancel My Account?
description: Begin the process of canceling your JobNimbus account with a click of a button.
---

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# How Do I Cancel My Account?

## Begin the process of canceling your JobNimbus account with a click of a button.

**Note: **In order to make changes to your Subscription, including updating your payment method, your user profile must be assigned to an [Admin Seat](https://support.jobnimbus.com/what-are-roles-and-seats?hsLang=en) in the subscription *and*  have subscription access allowed in your [Access Profile](https://support.jobnimbus.com/can-i-give-my-team-members-different-access-permission-in-jobnimbus?hsLang=en).

This article pertains to users who signed up for JobNimbus prior to March 2026. For information about new subscriptions, [click here.](https://support.jobnimbus.com/how-do-i-manage-my-jobnimbus-subscription?hsLang=en)

### Cancelling Your Account

- Click on your **profile icon or initials** in the top right corner.
- Select **Subscription** from the dropdown menu.
- Under the "Payment summary" section, click **Cancel subscription**.

![Screen Shot 2022-10-24 at 11.59.18 AM](https://support.jobnimbus.com/hs-fs/hubfs/Screen%20Shot%202022-10-24%20at%2011.59.18%20AM.png?width=670&height=112&name=Screen%20Shot%202022-10-24%20at%2011.59.18%20AM.png)

Depending on the plan to which you subscribe, you will either be prompted to **schedule a call** with a member of our team to move forward with the request, or **submit a form** complete with the details of why you are canceling.

Before moving forward with the cancellation, we suggest you [backup your account data](https://support.jobnimbus.com/backup-or-copy-account-data?hsLang=en) so you can pick up where you left off if you decide to come back.

*JobNimbus does not guarantee to hold data for canceled accounts.*

#### Account Suspension

In the event that JobNimbus is unable to process your Subscription payment using the information on file, your account may become suspended. The system will attempt to process the payment each day, for three days.

**After the third failed attempt**, the account will be suspended (not canceled) and you will not be able to interact with any features until you enter a valid payment method. To reactivate your account, simply log into JobNimbus and [update your payment information](https://support.jobnimbus.com/how-do-i-update-my-payment-method?hsLang=en).

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