Automation Recipes

How Do I Create an Automation To Create a Task Based on the Completion of a Previous Task?

This Event-based Automation will automatically create a new Task once a Task of a different Type has been completed.

Prior to setup, create your custom Task Types.

Recipe:

  1. Choose the "Event based" trigger type
  2. Select the "Task" trigger record
  3. Choose when the record type is "Created or Modified"
  4. Select +Add Condition
    1. If "Is Complete" is "True
  5. Check the box next to "Only if Is Completed is modified"
  6. Select +Add Condition again
    1. If Task Type is  "[Select appropriate Type]"
  7. Check the radio for "Require all conditions to be true"
  8. Select +Add Action
  9. Choose the "Create Task" action
  10. Create your Task (giving it a Type that is different from the triggering Task's Type) and choose the assignees, then click "Save"
  11. Save the Automation when you are finished



    Automations Event - Recipe 04 Action

 

Note:

Do not create an Automation in which the Condition and Action contain the same Task Type without including some other Condition(s), as well. Doing so will cause an "Automation Loop".