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QBO Error: Sync is not running regularly
Error: "JobNimbus Payment QuickBooks Payment Result"
If you try to run a manual sync by clicking ‘sync now’ and you get the following error:
This means the sync was disrupted from QuickBooks. There are two main causes of this:
- The Quickbooks user profile that JobNimbus was using to sync to has either been deleted or the admin access was removed.
- This can be checked in QuickBooks => Settings => Manage Users
- This can be checked in QuickBooks => Settings => Manage Users
- The JobNimbus application has been deleted from QuickBooks => Apps => "Overview"
How to fix:
The sync will have to be disconnected from QuickBooks in JobNimbus and then reconnected.
Please reach out to Support if you determine a disconnect/reconnect is required, our QuickBooks team will help you walk through the process to ensure a smooth set-up!