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      How Do I Manage or Cancel My Engage Subscription?

      Learn how to remove Engage from your JobNimbus Subscription.

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      Note: Only users assigned to an Admin Role with Subscription access in their Access Profile will be able to view and make changes to the JobNimbus Subscription details.

      Upgrading and Downgrading Your Engage Subscription

      • In order to cancel your Engage subscription, click on your profile icon or initials in the top right corner.
      • Select Subscription from the dropdown menu.
      • Select the Manage Subscription button in the top right corner of the page.

      • In the Manage Subscription window, select the Subscription option you would like under the Engage Pricing section. Then, read and check the confirmation box to agree to the changes in your Subscription and select Confirm.
      • You can see a preview of the new amount due per billing period by scrolling down to the Billing Summary section of the Manage Subscription window.

      Note: Anytime you add or upgrade a feature (such as another user role or an Engage package) that exceeds the amount you are currently paying, you will be responsible for the prorated amount at the time of purchase. Your next invoice will reflect the total charges of all included features moving forward.

      Cancelling Your Engage Subscription

      • In order to cancel your Engage subscription, click on your profile icon or initials in the top right corner.
      • Select Subscription from the dropdown menu.
      • Select the Manage Subscription button in the top right corner of the page.

      • In the Manage Subscription window, select the None option under the Engage Pricing section. Then, read and check the confirmation box to agree to the changes in your Subscription and select Confirm.


      • Your Engage plan will be active until the end of the current billing period.
      • At the start of the next billing period, you will no longer see the Engage tab at the top of your JobNimbus page and you will no longer have access to it. However, you will still be able to see past texts on a Contact's activity tab.