Troubleshooting
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      How Do I Reset My Password? (Mobile)

      Learn how to access your account from the Mobile App if you do not remember your password or are unable to log in otherwise.

      • On the login screen of the Mobile App, select "Forgot my password".

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      • Type your login email address into the field when prompted, then click the Send Instructions button once you've confirmed the email is correct.

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      • You can then either open the Email App of your choice by selecting the button, or decide to skip this step and confirm later.

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      If you do not see an email come through:

      • Make sure to check the spelling of the email address to confirm there are no mistakes.
      • Check your Spam/Junk inbox folders, as well as any "Promotions" folders (ex: Gmail).
      • Select "Try another email address" at the bottom of the screen pictured above if you think you may have misspelled the address.

      • Once you receive the email, click "Choose a new password".

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      • Create your new, unique password and then click "Reset Password". This will automatically log you into your JobNimbus web account.

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      Tips:

      • Ensure that you enter your password accurately. Remember, it is case-sensitive, so you must use the exact uppercase or lowercase letters.
      • Do not share your password with anyone. JobNimbus Support will never ask for your password or credit card information. We only need your login email address to assist you.