How Do I Reset My Password? (Mobile)

Learn how to access your account from the Mobile App if you do not remember your password or are unable to log in otherwise.

On the login screen of the Mobile App, select Forgot my password.
Type your login email address into the field when prompted, then click the Send Instructions button once you've confirmed the email is correct.

You can then open your preferred email app, or decide to skip this step and confirm later.

If you do not see an email come through:

Make sure to check the spelling of the email address to confirm there are no mistakes.
Check your Spam/Junk inbox folders, as well as any "Promotions" folders (ex: Gmail).
Select "Try another email address" at the bottom of the screen pictured above if you think you may have misspelled the email or entered the incorrect email.

Once you receive the email, click the Choose a new password button.
Create your new, unique password and then click Reset Password. This will automatically log you into your JobNimbus web account. Make certain that you close the browser version once you are logged in and login to your mobile app using your new password.
If you receive the error below, it means that you have previously used the password you are attempting to set your new password to and you must choose a different password. This measure is in place to protect the security of your account and cannot be overridden.

Note: Ensure that you enter your password accurately. Remember, it is case-sensitive, so you must use the exact uppercase or lowercase letters.

Remember, do not share your password with anyone. JobNimbus Support will never ask for your password or credit card information. We only need your login email address to assist you.