How Do I Troubleshoot My Web Browser?

If you are experiencing performance issues, your web browser might be the culprit. Before contacting Support, try taking the actions outlined in this article.

Supported browser

Google Chrome

Browsers not officially supported by JobNimbus

Firefox

Edge

Basic troubleshooting steps:

Refresh the browser
Log out of/back into JobNimbus
Close all browser tabs and then reopen a new window
Check for available browser updates
- Steps on how to check for Chrome updates can be found here
- Steps on how to check for Safari updates can be found here
Test in a different browser
- If not already using, Google Chrome is recommended
Clear your cache (be sure to set the date range to all time)
- Click here for Google Chrome-specific steps
- Click here for Safari-specific steps
Restart your computer