General

How Do I Troubleshoot My Web Browser?

If you are experiencing performance issues, your web browser might be the culprit. Before contacting Support, try taking the actions outlined in this article.

Supported browsers

Google Chrome

Safari

Browsers not officially supported by JobNimbus

Firefox

Edge


Basic troubleshooting steps:

  • Refresh the browser
  • Log out of/back into JobNimbus
  • Close all browser tabs and then reopen a new window
  • Check for available browser updates
    • Steps on how to check for Chrome updates can be found here
    • Steps on how to check for Safari updates can be found here
  • Test in a different browser
    • If not already using, Google Chrome is recommended
  • Clear your cache (be sure to set the date range to all time)
    • Click here for Google Chrome-specific steps
    • Click here for Safari-specific steps
  • Restart your computer