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How Do I Upload or Download Documents and Photos in JobNimbus?

Learn how to upload and download Documents and Photos to your JobNimbus records.

On This Page

Uploading Photos and Documents

  • Navigate to a Job record.
  • Select the Documents or Photos on the left side menu, then select Upload.




  • Categorize your attachment and give the file a description for future context. 

To customize your list of Category options, head over to Settings > Attachment Categories. 

The default option of the "Category" dropdown menu in the Add Attachment pop-up is dependent on whichever is at the top of the list in your settings.

  • Browse for the file on your device or drag and drop the file. Once you have selected the file you want, click Upload.




Note: All PDFs will appear under the Documents tab, even if it is assigned a different category and/or uploaded under the Photos tab.

  • Once you have uploaded the attachment, clicking on the photo will give you some options:


    1. Rotate the image.
    2. Zoom In.
    3. Zoom Out.
    4. Reset the image
    5. Download an individual photo.
    6. Delete the image from the record.
    7. Photo Details.
    8. Add a Description to the image. Try using our Describe Image AI Button to help you get started.
    9. Assign an Attachment Category.
    10. Send a Message to someone in the JobNimbus system by tagging them.
  • In the Documents section, clicking on the three dots on the right will give you a few options:



    1. Edit the document.
    2. Download this individual Document.
    3. Delete the document.
  • To view the document, click on the File Name. This will show you a PDF of the document file.
  • Keep in mind that while most major file types are compatible, there are some that have not met our security protocols. If you are experiencing trouble uploading a certain file, please contact our Support Team for assistance. 

HEIC/F format is not natively supported in any browser. In order to display these types of files, first convert them to a valid format, such as PNG or JPG.

You can make a compatible file the default on an Apple device by going to your General Settings > Camera > Formats and selecting "Most Compatible".

File Size Limit

  • The size limit for documents is 95mb. If you attempt to upload a file that exceeds the 95mb limit, you will receive an error stating that the upload has failed.
  • To correct this, reduce the size of your file by compressing it or breaking up the information into multiple smaller files.

Downloading All Files

  • To download files in bulk, select the Download All button located at the top right corner of either the Documents or Photos tab.

  • Selecting Download all will download all photos and documents, regardless of which tab you select this option in.

  • Once your download is completed, you will receive a notification in the JobNimbus Notification Center (the bell icon in the upper right-hand corner).
  • Click on the notification and the zip file will download to your browser's download folder.
  • From here, you can open the folder and the documents and photos from the record will be available on your device.

Downloading Individual Files

  • To download attachments individually, select the three dots to the right of the document of your choice and select Download.



  • For photos, click on the photo and then the Download Button on the top right.