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How Do I Use Photo Conversation Threads?
Communicate with team members through photo threads
Using Conversation Threads in Photos
- Navigate to the Contact or Job you have a photo on, and select the Photos tab.
- If the photo has existing comments, the prompt will show See Comments
- If the photo does not have any comments yet, click Add Comment to start the conversation
- Manage photo preferences and comments on the right side of your photo.
1. Make your comments Public or Private.
2. Add a Description to your photo.
3. Save the Description.
4. View Existing comments
5. Reply to specific comments.
6. Enter a new comment.
7. Click the @ icon to view your list of team members to Mention. - You will receive a notification through the notification center when someone mentions you in a photo thread. Click the notification to go to the thread.
Tips:
- Photos should be in a supported file format such as JPEG, JPG, or PNG and stored within the Photos Tab on your Contact or Job.
- HEIC format is not supported.
- Photo thread comments are limited to 3,000 characters.
- See this article for Mobile App steps.