Documents & Photos

How Do I Use Photo Conversation Threads?

Communicate with team members through photo threads

Using Conversation Threads in Photos

  • Navigate to the Contact or Job you have a photo on, and select the Photos tab.

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    • If the photo has existing comments, the prompt will show See Comments 
    • If the photo does not have any comments yet, click Add Comment to start the conversation
  • Manage photo preferences and comments on the right side of your photo.

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    1. Make your comments Public or  Private.
    2. Add a Description to your photo.
    3. Save the Description.
    4. View Existing comments
    5. Reply to specific comments.
    6. Enter a new comment.
    7. Click the @ icon to view your list of team members to Mention.
  • You will receive a notification through the notification center when someone mentions you in a photo thread. Click the notification to go to the thread.

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Tips:

  • Photos should be in a supported file format such as JPEG, JPG, or PNG and stored within the Photos Tab on your Contact or Job. 
    • HEIC format is not supported.
  • Photo thread comments are limited to 3,000 characters.
  • See this article for Mobile App steps.