Documents & Photos

How Do I Use Photo Conversation Threads?

Communicate with team members through photo threads

  • Navigate to the Contact or Job you have a photo on, and select the Photos tab.

    • If the photo has existing comments, the prompt will show See Comments 
    • If the photo does not have any comments yet, click Add Comment to start the conversation
  • Manage photo preferences and comments on the right side of your photo.

    Screenshot 2023-11-04 at 1.27.23 PM-1

    1. Make your comments Public or  Private
    2. Add a Description to your photo
    3. Save the Description 
    4. View Existing comments
    5. Reply to specific comments 
    6. Enter a new comment
    7. Click the @ icon to view your list of team members to Mention
  • You will receive a notification through the notification center when someone mentions you in a photo thread. Click the notification to go to the thread.



  • Photos should be in a supported file format such as JPEG, JPG, or PNG and stored within the "Photos Tab" on your contact or job. 
  • Photo thread comments are limited to 3,000 characters.