---
title: "I am getting this error: {\"HttpStatusCode\":401,\"Message\":\"login is required\",\"StackTrace\":null}"
description: "\"{\"HttpStatusCode\":401,\"Message\":\"login is required\",\"StackTrace\":null}\""
---

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# I am getting this error: {"HttpStatusCode":401,"Message":"login is required","StackTrace":null}

## Learn why this error has occurred and how to resolve it.

If you receive this error, it means that your browser has lost its full login connection to JobNimbus. To resolve this, **log out of JobNimbus and log back in.** You may need to fully **close and reopen your browser, then log back in to JobNimbus.**

Sometimes this is caused from multiple browser tabs being open and one of the tabs loses it's connection and the other tabs start to lose their connection. In this case, **it is recommended to use JobNimbus in one tab at a time.**

You may have also had internet connection issues that have caused the browser to lose full connection to JobNimbus. If you find that your internet connection is slow, please contact your internet service provider for assistance.

 

 

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