International Support

Purpose

International Support changes features in your JobNimbus account to reflect the country you live and work in. The feature will update several aspects of your account, such as postal codes and currency.

Before we Get into it

Enabling International Support

To use International Support, you will need to enable the feature. To enable the feature, click on your name in the top right corner and select "Settings" from the drop-down menu. This will take you to your General Settings. International Support is at the top of your General Settings tab.

International Support

To fully enable International Support:

  1. Use the drop-down menu labeled "Primary Country" to choose your country.
  2. Use the drop-down menu labeled "Culture" to choose your culture code. If you don't know your culture code, you can look it up.
  3. Use the drop-down menu labeled "Time Zone" to choose your time zone
  4. After you have chosen your country and culture code, check the Enable International Support checkbox.

After you have enabled the International Support feature, make sure you click the Save button at the bottom of the General Settings page.

Overview

What does International Support update?

Enabling International Support updates several small features within the JobNimbus application to help you function more efficiently in your country.

By updating the country code, this will change how the currency in your JobNimbus account is formatted. You can see your currencies in the Financial tab in your Contacts or Jobs. To learn more about your Financials tab, read our article here. The country code will also update how your date and time format will appear in your account.

Updating your primary country will update the default country for the Contacts you add to your account. This will also update how your addresses are configured, such as zip codes. You can update the country for a Contact while editing the Contact. To learn more about adding and editing your Contacts, read our article here.

Updating your JobNimbus account's time zone will update the default time zone for your team members. To learn more about adding team members to your account, read in our article here.

Do's and Don'ts

Do

  • Update your International settings if you are outside of the United States.
  • Look up your Culture Code if you don't currently know what it is.

Don't

  • Enter a Culture Code different than that of your Primary Country

FAQ

  • How do I add Canadian postal codes in JobNimbus?
    Canadian postal codes cannot be added when your region is set to the United States. To change click on your name in the top right corner. Select settings from the drop-down menu, then select "General" from the left side navigation bar. In the General tab you will have info at the top of the page for which region you are in. This is where you would select Canada as the region. Making this change will allow you to input the correct postal codes for your contacts.

     

    Contact Us

    Still have a few questions about setting up your international support feature? Contact Support at (855) 964-6287 or via email at support@jobnimbus.com.

    Have a great idea to help us improve our international support feature? Recommend features and vote for requests at JobNimbus Feedback!