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      QBD Error - "Record Item Contains Markup Rate"

      Explanation: JobNimbus does not sync markup rates on estimates from QuickBooks.

      How to Fix:

      • The markup rate needs to be removed from the estimate/invoice
      • The rate needs to be a flat rate without markup to sync.
        • Locate the estimate in QuickBooks and change the markup to 0.0

        • Adjust the quantity and rate of the estimate to retain the total

        • Save


      In the JobNimbus sync error report (JobNimbus settings > QuickBooks > Show Sync Errors) click the blue ‘retry’ to get the record to sync the next time the web connector runs.