QuickBooks Online

QBO Error - "Invalid Reference Id: Names Element Id 4300 Not Found"

Explanation: There is usually a hidden character in one of the fields being synced that causes this error. This typically happens when data is copied and pasted from other document programs like Word or PDF.

How to Fix:

  • Double-check the data and remove any odd-looking characters and/or all unnecessary spaces. You can also try manually retyping the contents in the fields.
  • Confirm that the Primary Contact for this Job is active in QuickBooks, as well.