--- title: "QuickBooks Online Error: \"Invoice skipped because tax item could not be imported into JobNimbus.\"" description: "Explanation: This error indicates the invoice or estimate is using a tax rate that has been deleted from QuickBooks." --- [Skip to content](https://support.jobnimbus.com/qbo-error-invoice-skipped-because-tax-item-could-not-be-imported-into-jobnimbus#main-content) English Show submenu for translations [Contact Us](https://support.jobnimbus.com/kb-tickets/new?hsLang=en) ![JN\_Logo\_Long-White@1x.png\]](https://support.jobnimbus.com/hs-fs/hubfs/JN_Logo_Long-White@1x.png?height=40&name=JN_Logo_Long-White@1x.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact Us](https://support.jobnimbus.com/kb-tickets/new) - [Go to the JobNimbus Toolbox](https://www.jobnimbus.com/support/) [Go to the JobNimbus Toolbox](https://www.jobnimbus.com/support/) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.jobnimbus.com/?hsLang=en) 2. [QuickBooks](https://support.jobnimbus.com/quickbooks?hsLang=en) 3. [QuickBooks Online](https://support.jobnimbus.com/quickbooks?hsLang=en#quickbooks-online) # QuickBooks Online Error: "Invoice skipped because tax item could not be imported into JobNimbus." ## Explanation: This error indicates the invoice or estimate is using a tax rate that has been deleted from QuickBooks. Custom tax rates made ‘inactive’ in sales tax settings cannot be restored and JobNimbus cannot see them to import them so we are unable to import the invoice or estimate. ### How to Fix: The invoice or estimate must be edited to include a tax rate that JobNimbus has imported from QuickBooks. Creating a new custom tax rate inside QuickBooks may be necessary to match the percentage of the original rate. **Note:** This error can also occur when the account does not have taxes, but the Products and Services in QuickBooks are Taxable/Not Tax Exempt. 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