QBO Error - "QuickBooks Payment method is not linked in JobNimbus."

Explanation: This means there is a payment method used in your QuickBooks account that JobNimbus does not recognize. JobNimbus matches the payment types in Quickbooks Online through the most closely named method.

Payment methods JobNimbus uses:

  • JobNimbus Credit Card: Quickbooks payment method where type is Credit Card

  • JobNimbus Check: Quickbooks payment method where method name is "check" or "cheque" and type is not Credit Card

  • JobNimbus Money Order: Quickbooks payment method where method name contains "moneyorder" or "money" or "order" and type is not Credit Card

  • JobNimbus Bank Wire: Quickbooks payment method where method name contains "bank" or "e-transfer" or "direct debit" or "wire" and type is not Credit Card

  • JobNimbus Finance: Quickbooks payment method where method name contains "finance" or "loan" and type is not Credit Card

How to fix:

The payment method in QuickBooks must include a word that JobNimbus will recognize to link to one of the default payment methods in JobNimbus.

  1. Locate your payment method list in your QuickBooks account
    1. QuickBooks > Settings (Gear icon) > All Lists > Payment Methods
  2. Edit an existing payment to include the method or add a new payment method
    1. Example of an ACH payment in QB: I will add “bank wire” to the payment method which will now map to "bank wire" in JobNimbus


  3. Retry the record in JobNimbus
    1. Payments using the payment method in question should be updated automatically and will now be able to sync.