QBO Error - "This record can't sync because it contains discount lines"

Explanation: JobNimbus does not have a percentage feature to offer discounts on financial records. Therefore, it can’t support percentage discounts from QuickBooks in the sync.

QB Error - Record cant sync because discount lines


How to fix:

You will need to update the financial record in QuickBooks to remove the discount and then add the discount as its own line item.

  1. In QuickBooks, locate the estimate/invoice and choose to edit it

  2. Remove the dollar amount from the discount field

  3. Add the discount as a line item to the estimate/invoice

  4. Retry the sync (see this article for reference)