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      Troubleshooting your EagleView Smart Estimate

      Are you trying to use your EagleView Report with Smart Estimates and keep running into roadblocks? Let us help you troubleshoot the issue!

      EagleView & Smart Estimates Common FAQ's

      • What do I do if my Measurements are not pulling into the Smart Estimate from my EagleView Report?
        • Navigate to your settings page in JobNimbus and select Eagleview

          Screenshot 2023-03-30 at 1.42.56 PM
        • Deselect Place orders using Team Members Eagleview Account

          Screenshot 2023-03-30 at 1.44.29 PM
        • Confirm the Premium Report was ordered through JobNimbus

      ⚠️ Important ⚠️

      To ensure measurements are transferable to Smart Estimates: 

      1. Log into your EagleView account
      2. Go to "Order Preferences" settings and select "Product Add-Ons & Formats"
        http://my.eagleview.com/MyEagleView/OrderPreferences.aspx
      3. Enable XML for additional reports formats
      4. Click Save

      • What do I do if an EagleView Report is not displaying in the dropdown menu in Smart Estimates?
        • Confirm the Premium Report was ordered through JobNimbus

      If the premium report could not be ordered through Eagleview, reach out to Eagleview support.