What Are User Roles and Seats?
Learn the difference between a user's role and seat and how they work together in your Subscription.
Roles
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A team member's role is the way in which you decide what feature(s) a team member can access is by assigning them to a role.

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You may select from the following roles:
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Admin
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Full JobNimbus access (includes Settings & Subscription).
- All Sales + Field tools
- Schedule appointments/jobs; assign Work Orders
- Unlimited Forms; order materials; track payments & A/R
- Production & commission reports
- E-signatures; manage subcontractors
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Sales
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Tools for selling (includes everything in Field access; no access to Settings or Subscription).
- Estimates & unlimited templates
- Unlimited custom Forms
- Sales reports
- E-signatures
- Commissions, job costs
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Field
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Jobsite tools (mobile only).
- Capture/annotate/share photos
- View & submit Forms
- Create/view mobile Work Orders
- Schedule crews & subcontractors
- Create & view Contacts and Jobs
- Access job documents
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Subcontractor
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External crew access for assigned Work Orders only (mobile only).
- No Contacts, Jobs, pricing, reports, access to financials, or Settings.
- View schedule & Work Orders
- Capture/annotate/upload photos
- Fill out Forms & checklists
- Mark tasks complete
- View Work Order status & add Work Order comments
- View individually shared files
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Seats
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The number of seats you assign to a role indicates how many unique users will be given that level of access to JobNimbus features.
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Total Seats Used displays the number of open user seats you still have available.

Note:
- Deactivating a team member does not automatically reduce the number of seats for which you are paying. You will need to contact your Customer Account Executive to remove seats from your subscription.
- No refunds or credits will be provided if you fail to decrease the number of seats at any point during the billing cycle.