--- title: What is Engage and How Do I Add It to My JobNimbus Account? description: Integrating with Engage provides a faster and more effective way to communicate with your customers via text without having to leave JobNimbus. --- [Skip to content](https://support.jobnimbus.com/what-is-engage-and-how-do-i-add-it-to-my-jobnimbus-account#main-content) English Show submenu for translations [Contact Us](https://support.jobnimbus.com/kb-tickets/new?hsLang=en) ![JN\_Logo\_Long-White@1x.png\]](https://support.jobnimbus.com/hs-fs/hubfs/JN_Logo_Long-White@1x.png?height=40&name=JN_Logo_Long-White@1x.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact Us](https://support.jobnimbus.com/kb-tickets/new) - [Go to the JobNimbus Toolbox](https://www.jobnimbus.com/support/) [Go to the JobNimbus Toolbox](https://www.jobnimbus.com/support/) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.jobnimbus.com/?hsLang=en) 2. [Engage](https://support.jobnimbus.com/engage?hsLang=en) 3. [Set-Up](https://support.jobnimbus.com/engage?hsLang=en#set-up) # What is Engage and How Do I Add It to My JobNimbus Account? ## Learn about Engage, JobNimbus's built-in texting tool, and how an admin adds it to your subscription. #### **On This Page** - [What Is Engage?](https://support.jobnimbus.com/what-is-engage-and-how-do-i-add-it-to-my-jobnimbus-account#what-is-it) - [Adding Engage to Your Subscription](https://support.jobnimbus.com/what-is-engage-and-how-do-i-add-it-to-my-jobnimbus-account#add-engage) - [Registering Engage](https://support.jobnimbus.com/what-is-engage-and-how-do-i-add-it-to-my-jobnimbus-account#register-engage) ### **What Is Engage?** Engage is JobNimbus's built-in texting tool. It's available to companies in the United States and Canada. #### Benefits of Engage - 87% of homeowners prefer text messaging above any other form of communication. - Texts yield a 5x higher open rate and 8x higher response rate than email. - 90% of texts are opened within 3 minutes of being received and 98% are opened overall. - **Keep the history:** Every text is saved in JobNimbus, so the conversation is still there months later. - **Your whole team sees it:** Every conversation is visible to your team, not just whoever sent the message from their own phone. With Engage, you can: - [Text customers](https://support.jobnimbus.com/how-do-i-send-a-text-message-in-engage?hsLang=en) from the **Engage** tab, a Contact, or a Job. - Keep every text on the Contact's [Activity feed](https://support.jobnimbus.com/what-information-can-i-see-under-the-contacts-activity-tab?hsLang=en). - See which team member sent each text, and assign conversations to your team. - [Save message templates](https://support.jobnimbus.com/how-do-i-create-text-message-templates?hsLang=en) for texts you send often. - Schedule texts to send later. - Send photos from your computer, a Job, or a Contact. - [Send texts automatically](https://support.jobnimbus.com/how-do-i-automate-text-messages?hsLang=en) with Automations. - [Text payment links](https://support.jobnimbus.com/how-do-i-text-a-payment-link-to-my-customers?hsLang=en) to your customers if you also use JobNimbus Payments. ### **Adding Engage to Your Subscription** Only users assigned to an [Admin Role](https://support.jobnimbus.com/what-are-user-roles-and-seats?hsLang=en) with **Account Subscription** access in their [Access Profile](https://support.jobnimbus.com/can-i-give-my-team-members-different-access-permissions-in-jobnimbus?hsLang=en) can add Engage. If you don't have access, ask your admin to add it. 1. Click on your **profile icon or initials** in the top right corner. Then, select **Settings** from the dropdown menu. 2. Under **User Management & Subscription**, select **Subscription**. ![](https://support.jobnimbus.com/hs-fs/hubfs/Screenshot%202026-10-16%20at%202-13-17%E2%80%AFPM-png-1.png?width=266&height=142&name=Screenshot%202026-10-16%20at%202-13-17%E2%80%AFPM-png-1.png) 3. Under **Engage Pricing**, select **Add to Subscription** under the plan you want. ![](https://support.jobnimbus.com/hs-fs/hubfs/Screenshot%202026-10-16%20at%202-13-52%E2%80%AFPM-png.png?width=670&height=239&name=Screenshot%202026-10-16%20at%202-13-52%E2%80%AFPM-png.png) 4. In the **Manage Subscription** window, make sure the Engage plan you want is selected. Then, review the **Billing summary**. ![](https://support.jobnimbus.com/hs-fs/hubfs/Screenshot%202026-10-16%20at%202-14-16%E2%80%AFPM-png.png?width=500&height=348&name=Screenshot%202026-10-16%20at%202-14-16%E2%80%AFPM-png.png) 5. Check the box to accept the terms, then select **Confirm**. Engage plans are billed monthly and aren't refundable once you confirm. To talk through plans before you add Engage, contact your Customer Account Executive (CAE). ### **Registering Engage** After Engage is on your subscription, register your business with the carriers. US carriers deliver your texts only after they approve both your business and your texting campaign. 1. Select the **Engage** tab from your navigation. 2. Fill out every field on the registration form. ![](https://support.jobnimbus.com/hs-fs/hubfs/image-png-Oct-29-2026-04-59-30-5215-PM.png?width=670&height=601&name=image-png-Oct-29-2026-04-59-30-5215-PM.png) 3. Review the company name in the pop-up that appears after you enter your EIN. Select **Use this information** to add it to the form. 4. Select **Submit** at the bottom of the page. Enter your legal business name and EIN exactly as they appear on your IRS records. If your business doesn't have an EIN, register as a sole proprietor. In Canada, select the **Canada** option and enter your provincial corporation number or Canada Business Number.  After you submit, the **Engage** tab shows that your registration is under review. Carriers review your business details first, then your texting campaign. Campaign review is done by hand and takes five business days to three weeks. You'll get a JobNimbus notification when your registration is approved or if it fails.  Texts won't deliver until carriers approve both your business and your texting campaign. Wait for the approval notification before you text customers. If your registration fails, the notification links to a page that lists the reasons. Check out How Do I Fix a Failed Engage Registration? to learn how to fix each one. - [Learning and Training Resources](https://support.jobnimbus.com/learning-and-training-resources?hsLang=en) - [Jobs, Contacts, and Boards](https://support.jobnimbus.com/jobs-contacts-and-boards?hsLang=en#main-content) - [Jobs and Contacts](https://support.jobnimbus.com/jobs-contacts-and-boards?hsLang=en#jobs-and-contacts) - [Boards](https://support.jobnimbus.com/jobs-contacts-and-boards?hsLang=en#boards) - [Documents & Photos](https://support.jobnimbus.com/jobs-contacts-and-boards?hsLang=en#documents-photos) - [Subcontractors as Contacts](https://support.jobnimbus.com/jobs-contacts-and-boards?hsLang=en#subcontractors-as-contacts) - [Communications](https://support.jobnimbus.com/jobs-contacts-and-boards?hsLang=en#communications) - [Photos](https://support.jobnimbus.com/jobs-contacts-and-boards?hsLang=en#photos) - [Calendar and Tasks](https://support.jobnimbus.com/calendar-and-tasks?hsLang=en#main-content) - [Syncing Your Calendar](https://support.jobnimbus.com/calendar-and-tasks?hsLang=en#syncing-your-calendar) - [Your Calendar](https://support.jobnimbus.com/calendar-and-tasks?hsLang=en#your-calendar) - [Tasks](https://support.jobnimbus.com/calendar-and-tasks?hsLang=en#tasks) - [Record Scheduling](https://support.jobnimbus.com/calendar-and-tasks?hsLang=en#record-scheduling) - [Financials](https://support.jobnimbus.com/financials?hsLang=en#main-content) - [Estimates](https://support.jobnimbus.com/financials?hsLang=en#estimates) - [Invoices](https://support.jobnimbus.com/financials?hsLang=en#invoices) - [Work Orders](https://support.jobnimbus.com/financials?hsLang=en#work-orders) - [Material Orders](https://support.jobnimbus.com/financials?hsLang=en#material-orders) - [Margin and Markup](https://support.jobnimbus.com/financials?hsLang=en#margin-and-markup) - [Products and Services](https://support.jobnimbus.com/financials?hsLang=en#products-and-services) - [Taxes](https://support.jobnimbus.com/financials?hsLang=en#taxes) - [Measurements](https://support.jobnimbus.com/financials?hsLang=en#measurements) - [Profit Tracker](https://support.jobnimbus.com/financials?hsLang=en#profit-tracker) - [Payments](https://support.jobnimbus.com/financials?hsLang=en#payments) - [Credit Memos](https://support.jobnimbus.com/financials?hsLang=en#credit-memos) - [Financing](https://support.jobnimbus.com/financials?hsLang=en#financing) - [Reports](https://support.jobnimbus.com/reports?hsLang=en#main-content) - [Insights](https://support.jobnimbus.com/reports?hsLang=en#insights) - [Classic Reports](https://support.jobnimbus.com/reports?hsLang=en#classic-reports) - [Built-in Reports](https://support.jobnimbus.com/reports?hsLang=en#built-in-reports) - [Analytics](https://support.jobnimbus.com/reports?hsLang=en#analytics) - [Settings](https://support.jobnimbus.com/settings?hsLang=en#main-content) - [General Settings](https://support.jobnimbus.com/settings?hsLang=en#general-settings) - [Company Info](https://support.jobnimbus.com/settings?hsLang=en#company-info) - [Team](https://support.jobnimbus.com/settings?hsLang=en#team) - [Groups](https://support.jobnimbus.com/settings?hsLang=en#groups) - [Estimate Settings](https://support.jobnimbus.com/settings?hsLang=en#estimate-settings) - [Workflows](https://support.jobnimbus.com/settings?hsLang=en#workflows) - [Templates](https://support.jobnimbus.com/settings?hsLang=en#templates) - [Forms](https://support.jobnimbus.com/settings?hsLang=en#forms) - [Subscription](https://support.jobnimbus.com/settings?hsLang=en#subscription) - [Mobile Settings](https://support.jobnimbus.com/settings?hsLang=en#mobile-settings) - [Account Switcher](https://support.jobnimbus.com/settings?hsLang=en#account-switcher) - [Automations](https://support.jobnimbus.com/automations?hsLang=en#main-content) - [Event-Based Automations](https://support.jobnimbus.com/automations?hsLang=en#event-based-automations) - [Time-Based Automations](https://support.jobnimbus.com/automations?hsLang=en#time-based-automations) - [Automation Recipes](https://support.jobnimbus.com/automations?hsLang=en#automation-recipes) - [Engage](https://support.jobnimbus.com/engage?hsLang=en#main-content) - [Set-Up](https://support.jobnimbus.com/engage?hsLang=en#set-up) - [Usage](https://support.jobnimbus.com/engage?hsLang=en#usage) - [AssistAI](https://support.jobnimbus.com/assistai?hsLang=en) - [JobNimbus Marketing](https://support.jobnimbus.com/jobnimbus-marketing?hsLang=en) - [JobNimbus Payments](https://support.jobnimbus.com/jobnimbus-payments?hsLang=en#main-content) - [Account Set-Up](https://support.jobnimbus.com/jobnimbus-payments?hsLang=en#account-set-up) - [Usage](https://support.jobnimbus.com/jobnimbus-payments?hsLang=en#usage) - [Fees and Transactions](https://support.jobnimbus.com/jobnimbus-payments?hsLang=en#fees-and-transactions) - [Tracking and Reporting](https://support.jobnimbus.com/jobnimbus-payments?hsLang=en#tracking-and-reporting) - [QuickBooks](https://support.jobnimbus.com/quickbooks?hsLang=en#main-content) - [General QuickBooks Info](https://support.jobnimbus.com/quickbooks?hsLang=en#general-quickbooks-info) - [QuickBooks Online](https://support.jobnimbus.com/quickbooks?hsLang=en#quickbooks-online) - [Accounting Sync](https://support.jobnimbus.com/quickbooks?hsLang=en#accounting-sync) - [QuickBooks Desktop](https://support.jobnimbus.com/quickbooks?hsLang=en#quickbooks-desktop) - [Suppliers](https://support.jobnimbus.com/suppliers?hsLang=en#main-content) - [ABC Supply](https://support.jobnimbus.com/suppliers?hsLang=en#abc-supply) - [QXO](https://support.jobnimbus.com/suppliers?hsLang=en#qxo) - [SRS Distribution](https://support.jobnimbus.com/suppliers?hsLang=en#srs-distribution) - [Third-Party Suppliers](https://support.jobnimbus.com/suppliers?hsLang=en#third-party-suppliers) - [Integrations](https://support.jobnimbus.com/integrations?hsLang=en#main-content) - [API](https://support.jobnimbus.com/integrations?hsLang=en#api) - [Angi](https://support.jobnimbus.com/integrations?hsLang=en#angi) - [ArcSite](https://support.jobnimbus.com/integrations?hsLang=en#arcsite) - [BirdEye](https://support.jobnimbus.com/integrations?hsLang=en#birdeye) - [CompanyCam](https://support.jobnimbus.com/integrations?hsLang=en#companycam) - [EagleView](https://support.jobnimbus.com/integrations?hsLang=en#eagleview) - [Get The Referral](https://support.jobnimbus.com/integrations?hsLang=en#get-the-referral) - [Global Payments](https://support.jobnimbus.com/integrations?hsLang=en#global-payments) - [HailTrace](https://support.jobnimbus.com/integrations?hsLang=en#hailtrace) - [Hover](https://support.jobnimbus.com/integrations?hsLang=en#hover) - [Leap](https://support.jobnimbus.com/integrations?hsLang=en#leap) - [mySalesman](https://support.jobnimbus.com/integrations?hsLang=en#mysalesman) - [naturalForms](https://support.jobnimbus.com/integrations?hsLang=en#naturalforms) - [Podium](https://support.jobnimbus.com/integrations?hsLang=en#podium) - [RoofScope](https://support.jobnimbus.com/integrations?hsLang=en#roofscope) - [SalesRabbit](https://support.jobnimbus.com/integrations?hsLang=en#salesrabbit) - [Simplii](https://support.jobnimbus.com/integrations?hsLang=en#simplii) - [Solo](https://support.jobnimbus.com/integrations?hsLang=en#solo) - [Spotio](https://support.jobnimbus.com/integrations?hsLang=en#spotio) - [SumoQuote](https://support.jobnimbus.com/integrations?hsLang=en#sumoquote) - [Sunlight Financial](https://support.jobnimbus.com/integrations?hsLang=en#sunlight-financial) - [Toolsey](https://support.jobnimbus.com/integrations?hsLang=en#toolsey) - [Wisetack](https://support.jobnimbus.com/integrations?hsLang=en#wisetack) - [Xactimate](https://support.jobnimbus.com/integrations?hsLang=en#xactimate) - [Zapier](https://support.jobnimbus.com/integrations?hsLang=en#zapier) - [Additional Resources](https://support.jobnimbus.com/additional-resources?hsLang=en#main-content) - [General](https://support.jobnimbus.com/additional-resources?hsLang=en#general) - [Sales and Financial Information](https://support.jobnimbus.com/additional-resources?hsLang=en#sales-and-financial-information) - [Backing up data](https://support.jobnimbus.com/additional-resources?hsLang=en#backing-up-data) - [App Status](https://support.jobnimbus.com/app-status?hsLang=en) - [Suggestions](https://support.jobnimbus.com/suggestions?hsLang=en) - [JobNimbus Legacy](https://support.jobnimbus.com/jobnimbus-legacy?hsLang=en#main-content) - [Legacy Estimates](https://support.jobnimbus.com/jobnimbus-legacy?hsLang=en#legacy-estimates) - [Legacy Invoices](https://support.jobnimbus.com/jobnimbus-legacy?hsLang=en#legacy-invoices) - [Legacy Material Orders](https://support.jobnimbus.com/jobnimbus-legacy?hsLang=en#legacy-material-orders) - [Legacy Budgets](https://support.jobnimbus.com/jobnimbus-legacy?hsLang=en#legacy-budgets) - [Legacy Mobile](https://support.jobnimbus.com/jobnimbus-legacy?hsLang=en#legacy-mobile) - [Legacy Integrations](https://support.jobnimbus.com/jobnimbus-legacy?hsLang=en#legacy-integrations) - [Legacy Jobs and Contacts](https://support.jobnimbus.com/jobnimbus-legacy?hsLang=en#legacy-jobs-and-contacts) - [Legacy Subscriptions](https://support.jobnimbus.com/jobnimbus-legacy?hsLang=en#legacy-subscriptions) - [Analytics](https://support.jobnimbus.com/analytics?hsLang=en) [![JN\_Logo\_Long-White@1x](https://support.jobnimbus.com/hs-fs/hubfs/JN_Logo_Long-White@1x.png?width=241&height=31&name=JN_Logo_Long-White@1x.png "JN_Logo_Long-White@1x")](http://www.jobnimbus.com) JobNimbus Help Center Copyright © 2025, JobNimbus