Why Is a Supplier Item Showing $0 or "Call for Availability"?

When you see a yellow Call for availability badge and a $0 price on a supplier line item, the supplier's catalog most likely has no published price for that product, option, and unit of measure (UoM) at the selected branch.

Call for availability still lets you submit the order. It's a separate state from Not available at this branch, which blocks submission until you remove or replace the item.

Common Reasons a Supplier Returns "Call for Availability"

• The branch hasn't published pricing for that specific SKU, option, or UoM combination yet.
• The product is custom or requires a quote at the branch level.
• The supplier's pricing system was temporarily unavailable when JobNimbus last refreshed prices.

What You Can Do

1. Try a different option or UoM on the same product. A branch often prices one UoM, like bundle (BD), but not another, like square (SQ), so the same product may still be orderable under a different combination.
2. Place the order anyway. A Call for availability badge doesn't block submission, and the branch will follow up with pricing once it receives the order.
3. Ask your supplier branch to price the exact SKU, option, and UoM. A general report doesn't give them enough to act on, so share the specific combination that's showing $0.

How This Differs From "Not Available at This Branch"

A red Not available at this branch badge means the branch doesn't carry the product at all, even for a quote. For those items, use the Clean Up button on a Material Order to remove them, or choose a different product.

Check out How Do I Create a Material Order in the New Sales Experience? to learn how the Clean Up button removes unavailable items.