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How Do I Create an Automation to Request a Referral From a Former Customer?
This Time-based Automation will send an email to a customer once it has been moved into a certain Status.
Prior to setting up this Automation, create an Email Template.
Recipe:
- Choose the "Time based" trigger type
- Select the "Contact" trigger record
- Run this automation: "X" (Where X is the amount of time in Minutes, Hours, Days, Weeks, Months, or Years) "After" "Date Status Changed"
- Select +Add Condition
- If Status is "Paid & Closed"
- Save the Condition
- Select +Add Action
- Choose the "Send Email" Action
- Click Continue
- Select the appropriate Email Template from the drop-down menu
- Choose your intended recipient(s)
- Save the Automation when you are finished
Engage:
Easily add an Action to any Automation to include a text message with Engage. Follow these instructions to create Engage Text Automations.