How Do I Create an Automation to Request a Referral From a Former Customer?

This Time-based Automation will send an email to a customer once it has been moved into a certain Status.

Prior to setting up this Automation, create an Email Template.

Choose the "Time based" trigger type
Select the "Contact" trigger record
Run this automation: "X" (Where X is the amount of time in Minutes, Hours, Days, Weeks, Months, or Years) "After" "Date Status Changed"
Select +Add Condition
- If Status is "Paid & Closed"
Save the Condition
Select +Add Action
Choose the "Send Email" Action
- Click Continue
Select the appropriate Email Template from the drop-down menu
Choose your intended recipient(s)
Save the Automation when you are finished