Automation Recipes

How Do I Create an Automation To Send an Email at a Specific Time?

This Time-based Automation will send an email to your chosen recipient(s) at a later, specific time.

Prior to creating this Automation, make an Email Template that will be sent out as the Action.

Recipe:

    1. Choose the Time based trigger type
    2. Select the Job trigger record
    3. Run this automation: X (Where X is the amount of time in Minutes, Hours, Days, Weeks, Months, or Years) After the Date Status Changed
    4. Check the At checkbox and choose a time. For example, "8:30 AM"
    5. Select +Add Condition
      1. If Type is Residential Retail (Workflow Types vary depending on your settings)
    6. Select +Add Condition again
      1. If Status is Appointment Scheduled (Status names may vary depending on your Workflow)
    7. Check the radio for Require all conditions to be true
    8. Select +Add Action
    9. Choose the Send Email Action
    10. Select the appropriate Email Template from the drop-down menu, add your recipients, and then Save
    11. Save the Automation when you are finished

    The chosen recipients, such as the Primary Contact and/or their Related Contacts, must have a valid email address for emails to be successfully sent out via Automation.

    Engage:


    Easily add an Action to any Automation to include a text message with Engage. Follow these instructions to create Engage Text Automations.