Boards

What Are the Different Components of a Board?

Identify the important features that make up a Board.

On This Page

Overview Video

Watch the video below to see a brief explanation of how to create and edit boards.

 

 


Lists

The columns within a Board are called Lists. The Status(es) you assign to each List will determine what Contacts or Jobs are visible.

To configure a List, select the three dots at the top of the Board you are viewing and click Edit.


Then, select the three dots to the right of a List and select Edit to manage it.


Within the Edit window, you can:


  1. Name your List.
    1. Typically this coincides with the Status that is associated with it, so you can easily see which Contacts or Jobs are currently assigned to that Status. Whatever makes the most sense to you is the right way to name a List.
  2. Assign a Status to your List.
    1. You'll see the options formatted as "[Workflow] - [Status]". This will dictate what Contacts or Jobs show up under the List, as previously mentioned. 
  1. Sort the List to your liking.
    1. You can choose from a variety of ways to sort the items in either ascending or descending order.
  2. Add Totals to show the total amount between the visible Jobs' Estimate Total, Invoice Total, Outstanding Invoice Total, Parent Estimate Total, Parent Invoice Total, or Parent Outstanding Invoice Total. You may apply more than one of these options at a time. 
    1. Note: Only approved Estimates will be counted toward the combined "Estimate Total" dollar amount shown.

       
    2. These Totals will then show at the top of the List on your Board.
  3. Save or Cancel your changes.

List "Totals" will only display if the user viewing the Board has permission to see that information. For example, if the user viewing the Board doesn't have access to see Estimates, they will not see the Estimate Total.

 


Cards

The white boxes that you see under each List are called "Cards". They contain your Contact or Job information in the way you've customized it.

Edit the Board to configure the properties outlined below:

  • You can plug short codes in wherever you want Contact/Job-specific information to populate through the drop-down menu to the right of each field.

    v2 card edit view
    • Example: I've chosen Contact Display Name from the template drop-down menu as the title for my Cards.
      • For the first line, I've included Contact Type plus Contact Status. I also manually typed in a small arrow symbol to separate the two.
      • The second line contains Other > Sum of all Approved Invoices.
      • The third line shows Other > Sum of Balance Due on all Approved Invoices

        updated card closeup v2

  • The row at the very bottom of a Card cannot be adjusted. It contains the following data by default, in order from left to right:
    • How many days the Job has been in its current Status.
    • How many Tasks have been completed out of the number that is currently assigned. 
    • The number of Attachments that have been uploaded to the Contact.
    • With Contact or Job Scheduling, the record's due date will appear here.
    • The picture or initials of one of the assignees to the record. This will be shown in the priority order below and cannot be changed.
      • Assignees (sorted by last name)
      • Subcontractors (sorted by last name)
      • Sales Rep
    • The number above the initials or profile picture icon represents the total number of team members assigned to the record.