Documents & Photos

How Do I Upload External Documents and Photos to JobNimbus?

Upload files that have been created outside of JobNimbus to the associated Contacts.

The steps to upload attachments are identical for both photos and documents. In the following example, we'll be uploading a document.

  • Navigate to a Contact or Job record
  • Select the Documents or Photos tab and click "Upload"

    v2 documents tab point to upload

    v2 photos tab point to upload

  • Categorize your attachment and give the file a description for future context 

To customize your list of Category options, head over to Settings > Attachment Categories

The default option of the "Category" dropdown menu in the Add Attachment pop-up is dependent on whichever is at the top of the list in your settings.

  • Click "Browse" to search for the file on your device

    v2 docs browse files and save attachment


All PDFs will appear under the Documents tab, even if it is assigned a different category and/or uploaded under the Photos tab.

  • You can also drag and drop the file as demonstrated here: 

      v2 docs drag and drop files to upload

  • Once you have saved the attachment, click the three dots over on the right side to reveal the following options:

    v2 photos three dot menu
    • Photos
      • View the image in fullscreen mode
      • Download an individual photo
      • Edit the file's category or description
        • Editing does not include any sort of cropping, annotating, rotating, filtering, etc.
      • Delete the image from the record

    v2 docs three dot menu
    • Documents
      • View the file in fullscreen mode
      • Print the document
      • Download individually
      • Edit the file's category or description
      • Delete the document from the record

Keep in mind that while most major file types are compatible, there are some that have not met our security protocols. If you are experiencing trouble uploading a certain file, please contact our Support Team for assistance. 


HEIC/F format is not natively supported in any browser. In order to display these types of files, first convert them to a valid format, such as PNG or JPG.

You can make a compatible file the default on an Apple device by going to your General Settings > Camera > Formats and selecting "Most Compatible".