How Do I Use Photo Conversation Threads?

Communicate with team members through photo threads on your web and mobile apps.

On This Page

• Photo Threads on Web
• Photo Threads on iOS
• Photo Thread on Android

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Photo Threads on Web

• Navigate to the Contact or Job you have a photo on, and select the Photos tab.
  
  
  
  • If the photo has existing comments, the prompt will show See Comments 
  • If the photo does not have any comments yet, click Add Comment to start the conversation
• Manage photo preferences and comments on the right side of your photo.
  
  
  
  1. Make your comments Public or  Private.
  2. Add a Description to your photo.
  3. Save the Description.
  4. View Existing comments
  5. Reply to specific comments.
  6. Enter a new comment.
  7. Click the @ icon to view your list of team members to Mention.

You will receive a notification through the notification center when someone mentions you in a photo thread. Click the notification to go to the thread.

 

 

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Photo Threads on iOS

• Select a photo from the Photo Feed section on your homepage. 
  
  
• Here, you can view and comment on a photo.
  
  Or 
• Navigate to the photo by going to the Job or Contact and selecting the Photos option under the Files tab.
• Select the photo you want to comment on and select the comment icon.
  
  
  
  
• Here, you can:
  
  
  
  1.  Reply to an existing comment to start or continue the conversation 
  2. Enter your comment
  3. To mention a specific team member, select the @ icon for a list of team members 
  4. Send your comment
• If someone mentions you in a photo thread, you'll receive notifications in your notification center. Clicking on the notification will take you directly to the relevant thread.
  
  
  
  

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Photo Threads on Android

• Select a photo from the Photo Feed section on your homepage. 
  
• Select the photo you want to comment on and select the comment icon. 
  
  
  
  

Or 

• Navigate to the photo by going to the Job or Contact and selecting the Photos option under the Files tab.
  
• Select the photo you want to comment on and select the comment icon.

• Here, you can:
  
  
  

1.  Reply to an existing comment to start or continue the conversation.
2. Enter your comment.
3. To mention a specific team member, select the @ icon for a list of team members.
4. Send your comment.

• If someone mentions you in a photo thread, you'll receive notifications in the web notification center. Clicking on the notification will take you directly to the associated thread.