Documents and Photos

How Do I Use Photo Conversation Threads On the Mobile App?

Interact With Team Members Through Photo Conversation Threads

On This Page

Steps for iOS

Steps for Android 

For iOS 

  • Select a photo from the Photo Feed section on your homepage. 

  • Here, you can view and comment on a photo.

    Or 
  • Navigate to the photo by going to the Job or Contact and selecting the Photos option under the Files tab.
  • Select the photo you want to comment on and select the comment icon.

    mobileapp1comment

  • Here, you can:

    MobileAppComments-1

    1.  Reply to an existing comment to start or continue the conversation 
    2. Enter your comment
    3. To mention a specific team member, select the @ icon for a list of team members 
    4. Send your comment
  • If someone mentions you in a photo thread, you'll receive notifications in your notification center. Clicking on the notification will take you directly to the relevant thread.



Note:

  • Photos should be in a supported file format such as JPEG, JPG, or PNG and stored within the "Photos Tab" on your contact or job.
    • HEIC is not supported.
  • Photo thread comments are limited to 3,000 characters.

For Android

  • Select a photo from the Photo Feed section on your homepage. 
  • Select the photo you want to comment on and select the comment icon



Or 
  • Navigate to the photo by going to the Job or Contact and selecting the Photos option under the Files tab.
  • Select the photo you want to comment on and select the comment icon.


  • Here, you can:


1.  Reply to an existing comment to start or continue the conversation.
2. Enter your comment.
3. To mention a specific team member, select the @ icon for a list of team members.
4. Send your comment.
  • If someone mentions you in a photo thread, you'll receive notifications in the web notification center. Clicking on the notification will take you directly to the associated thread.



Note:

  • Photos should be in a supported file format such as JPEG, JPG, or PNG and stored within the "Photos Tab" on your contact or job.
    • HEIC is not supported.
  • Photo thread comments are limited to 3,000 characters.