How Do I Create an Automation To Move a Contact to Another Status After a Period of Time?
This Time-based Automation is helpful when you want to move old leads to a "lost" Status or to simply automate the Contact's progress.
Recipe:
- Choose the Time based trigger type
- Select the Job trigger record
- Run this automation: X (Where X is the amount of time in Minutes, Hours, Days, Weeks, Months, or Years) After the Date Status Changed
- Select +Add Condition
- If Type is Retail (Workflow Types vary depending on your settings)
- Select +Add Condition again
- If Status is Lead (Status names may vary depending on your Workflow)
- Check the radio for Require all conditions to be true
- Select +Add Action
- Choose the Change Status Action
- Select the Workflow Type
- Choose the Lost Status (Names may vary depending on your Workflow)
- Save the Automation when you are finished
