Why Did a Contact Disappear From My View After I Changed Its Status?

"Archiving" a Status can sometimes require adjustments to be made to certain views in JobNimbus.

Check your Workflows to see what Statuses have the box next to "Archived" checked.

workflow settings archived checkbox

If you can no longer see a Contact on the List view, select the 3 dots at the top left corner of the list and select Customize

contact list view customize archive view


Edit or Remove the filter that is only allowing not archived Contacts to appear.

customize list view is archived

Save your changes when you are finished.

Contacts JobNimbus 2023-11-20 at 3.00.34 PM