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Help Center

Contacts & Jobs

Contacts & Jobs

Create your customer base and define your job process.

Boards

My JobNimbus Search Bar is Not Working or Showing. What Can I Do?

Importing Contacts

How Do I Import Contacts?

How Do I Map Fields Properly?

Does the sequence of the Contact ID numbers change if I delete a Contact that I’ve imported?

How Do I Get Rid of the Duplicates That Were Created as a Result of Importing Contacts?

What Do I Do if I Run Into Error Messages?

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Contact Records

Can Tags be Deleted?

How Do I Add a New Contact?

What Does It Mean To Relate Contacts?

Can Contacts Be Recovered After They Have Been Deleted?

What Information Can I See Under a Contact’s Activity Tab?

How Do I Merge Contacts?

How do I Create Custom Lead Sources?

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Custom Fields

How Do I Create Custom Fields?

Documents & Photos

How Do I Request a Signature From a Contact on a Document?

How Do I Upload External Documents and Photos to JobNimbus?

How Do I Download Documents and Photos From JobNimbus?

How Can I Delete Documents and Photos from Jobs and Contacts?

Can I Require Signatures in Multiple Areas on a Single Document?

How Do I Use Photo Conversation Threads?

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Jobs

How do I Merge Jobs?

Can I Turn a Contact Into a Job and Vice Versa?

Should I Use Jobs?

Can Jobs Be Recovered After They Have Been Deleted?

How Can I Get My Account Ready for the Transition to the Enhanced Jobs Experience

How Do I Create Jobs and Contacts in the Enhanced Jobs Experience?

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Subcontractors

How Do I Give a Subcontractor Access to a Customer's File?

How Do I Add a Subcontractor?

How Do I Configure the Notifications My Subcontractors Receive?

How Do I Prevent an Inactive Subcontractor From Showing Up in the Drop-Down Menu?

Suppliers

How Do I Add a Supplier That is Not Integrated With JobNimbus?

Communications

Can I Share Information With People Who Are Not on My JobNimbus Team?

Can I Forward an Email From My Personal Inbox to a Contact's Record in JobNimbus?

How Do I Send an Email to a Customer?

When a Contact Replies to an Email That Has Been Sent to Them From JobNimbus, Who Is Notified?

What is the email "status" that I see in my Contact's Activity?

What do I do if I'm not receiving emails from JobNimbus and I'm using Microsoft 365?

Can I Send Mass Emails Through JobNimbus?

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